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Order Form & Payment Details.

Where can I buy Country Swirls items ?

Country Swirls items are not available in shops, only online. Purchase by placing an order OR you can buy certain items today with the quick 'BUY NOW' link sentences. You can also buy some items from us on eBay, Etsy and Facebook, details of which are much lower down on this page.



How do I place an Order ?

1. Tell us what items you would like to purchase by typing onto the order form below or email Sophie & Keith directly at countryswirls@outlook.com or telephone/text 07831 229428. (As we are a small family run business we may miss your phone call so please leave a message).

Example
I'd like to order: *      A robin sweater, winter white, size medium. A Giraffe tote bag. Please let me know the combined postage costs, thanks Amy.

2. We reply within a couple of hours, to confirm your order amount and delivery date.

3. You make your payment. Once payment is cleared we post your items. (The choices of safe payment are listed lower down).

Order Form:

If you are mixing different items we will inform you of the combined postage discount. Postage prices for single items are lower down on this page.

Occasionally our on line order form is not compatible with your computer and we will not have received your inquiry even when it says it has sent it. If you do not get a reply within 24 hours please email your order to us directly at  countryswirls@outlook.com Or contact us via phone/text Keith 07831 229428


How do I pay for my items ?

If you decide you would like to go ahead and purchase your items ordered, you can choose from any of the safe payment options we have mentioned below. Once payment is cleared your lovely new items will be posted. If current stock is not available, we will inform you of the next delivery date before you make a payment.


Payment Methods In Detail:

How to pay via PayPal:
You can receive an invoice email directly from PayPal (or a Shopify invoice which has PayPal as an option) requesting payment to us, which then links you to there site to pay. The most preferred method of payment as this is covered by pay pals buying and selling policies. Most forms of payment are accepted. 


How to pay via cheque:
Once you have placed your order, if you prefer to avoid on line payments then you could post us payment via cheque or postal order. Simply contact us regarding the items you wish to purchase, post us a quick note about the items you have just ordered from us with your delivery address and enclose payment. When payment is cleared we post your items. Cheques or postal orders are to be made payable to Mr. Keith Huddlestone.  (Please don't send actual cash in the post to us.)

Post your cheque to:
Keith Huddlestone,
Vision House,
119 Factory Road,
Hinckley,
Leicestershire,
LE10 0DP


How to pay via cash:
Please do not send cash in the post. If you are local and prefer to pay with cash, avoiding any postage costs, then you can place your order with us and arrange to collect your items from the address above. We can only accept cash on collection.

 
How to pay via bank cards:
To buy with bank cards you can request a personalized invoice which will be emailed to you and it will have a link on it, to click and buy. It will be from Shopify or PayPal. (You have the option to pay with bank cards without being a member of PayPal itself). Or purchase from us on either eBay.co.uk or Etsy.com which also accept bank cards, links to those online shop sites are at the bottom of this page.


How to pay via BANK TRANSFER. Without your bank details.

An ideal safe way to transfer money from your bank to ours without telling us any of your bank details. Its easy and quick to set up in minutes. By using Paym you can pay from your bank via your mobile phone number.

Sending money with a mobile phone number will mean non of your bank details, sort codes or account numbers are required. Contact your own bank to register. They usually send a code to your mobile phone and you type in that code, and job done your registered, you can now pay friends, family or strangers with your bank account using your phone number instead of personal bank details. You then use your banks app to type in the phone number I give you, it will ask you to verify my name and number before it sends out any money from your bank account, you then check your sending money to the right person, and send it, you'll then receive confirmation that the payment has been sent.


How to pay via bank transfer the ordinary way.

If you prefer to transfer money into our account the ordinary with an account number instead we can send these details to you with your order confirmation.



Can I 'buy it now' instead of placing an order ?

Yes, some items have a quick buy now link, once you fill in your address the appropriate worldwide postage costs will be added. You can then continue to purchase that item, or close that page without purchasing. You can also 'buy now' on selected items from our Facebook page shop, Etsy.com and Ebay.co.uk details below. If you wish to buy from us on these other selling sites you will firstly need to join them as a member.


Facebook Shop:

Country Swirls has a SHOP on Facebook business page Sophie Appleton Watercolour Artist 'SwirlySophArt'. This shop is also on our own Facebook page 'Country Swirls Gifts by Sophie'. You can buy sweaters, tote bags, original paintings, art prints. The 'SHOP' tab is among the other tabs for example Posts, Pictures, About. View the shop the next time you are logged into your own Facebook account. You can purchase with most forms of payment, PayPal, bank cards etc.

PLEASE NOTE The prices are usually the same on our Facebook shop as on this web site.

click here for Sophie's Facebook SHOP


Etsy:

Etsy is a similar online shop to eBay, mainly used in America and it is growing in popularity in this country to. By pressing the 'on line shop' sentence below you will be directed to our 'Etsy' on line shop. (We are shop named 'Country Swirls' on Etsy). It accepts payment of credit cards, debit/bank cards, Etsy gift cards, google wallet, apple pay etc. You have to create an account with Etsy to buy from it, but do not need to join to view the items.

PLEASE NOTE it may be cheaper to order directly from our own web site rather than buying from us on the Etsy 'Country Swirls' on line shop, due to the selling fees they charge us.

click here for our Etsy online shop


eBay:

Press the link below to direct you straight there. Or the next time your on eBay simply type into the eBay site search bar ' by Sophie Appleton ' and all the sweatshirts, paintings and other gifts will be listed ready to buy now. You can view these items without being a member but if you decide to buy you will need to join as a member of eBay (We are eBay seller six.foot.sophie).

PLEASE NOTE it may be cheaper to order directly from our own web site rather than buying from us on eBay, due to the selling fees they charge us.

Click here for eBay online shop



HOW MUCH POSTAGE WILL I PAY ?

Everything is posted Royal Mail recorded and signed for. If you are buying several items we do not charge individual postage on each item but give you a quote on the combined postage costs, which depends on the weight of the parcel.

  • UK - 1 T-shirt postage costs is £2.75
  • UK - 1 large tote bag postage cost is £4.45
  • UK - 1 sweater postage cost is £4.45
  • UK - 1 unframed embroidery picture postage cost is £3.95


Your more than welcome to collect your items ordered from our office at Vision House Hinckley if you prefer not to have your item posted.

Postage costs in more detail

All items are posted with recorded signed for post in U.K. Outside of the UK we always use Royal Mail 'international Tracking' or 'track & sign'. International tracking is at five points after dispatch as well as on line confirmation of delivery, you can follow your parcel in U.K. and World Wide on the official web site www.royalmail.com (Track & Trace section).

U.K. - delivery time estimated 3 to 5 days, 1 sweater postage cost is £4.45, 2 sweaters are £8.55, 3 sweaters is £12. 1 tote bag postage cost is £4.45, 2 tote bags postage cost is £5.00, 3 tote bags postage cost is £8.55. 1 unframed embroidery postage cost is £3.95, 2 unframed embroidery's postage cost is £5.00, 3 unframed embroidery's postage is £4.95.

If you are mixing different items we can combined postage costs when you place your order we can also send you combined a postage quote. Below are the weights of one item if you would like to research our postage costs:

  • Sweater 0.451kg
  • Hessian Tote Bag 0.286kg
  • Cotton Tote Bag (printed or embroidered) 0.256kg
  • T-Shirt weight added soon
  • unframed embroidery 0.258kg
  • framed embroidery 1.253kg
  • Sophie Appleton painting 0.255kg


World Wide Postage Costs:

For different items posted together in one parcel please ask for a postage quote. We will only post items world wide with international tracked post (or Tracked & signed). International tracked will have tracking at five points after dispatch as well as an on line confirmation of delivery, U.K. signed for will also have a tracking code. These tracking codes can be followed by entered them onto on web site www.royalmail.com (Track & Trace section).


World Postage Prices For: Embroidered Tote Bag / Printed Tote Bag / T-Shirts / unframed embroidery:
One item posted world wide £10.55 delivery estimated 5 to 7 days. Two items posted world wide £13 delivery estimated 5 to 7 days. Three items posted world wide is £16 delivery estimated 5 to 7 days.


World Postage Prices For Sweaters:
One sweater world wide £12.90 delivery estimated 5 to 7 days. Two sweaters world wide £18.50 delivery estimated 5 to 7 days. Three sweaters world wide £22.50 delivery estimated 5 to 7 days.

Please note in rare occasions an item can take up to 25 days to arrive at the fault of Royal Mail.



Refunds Policy and Shipping Policy:

We are not liable for any items which have been lost in the mail, undelivered or stolen on arrival. Refunds only if the item is returned within 10 days (please use track able postage for your own insurance purposes because if I do not receive the painting I can not refund). The item must be unused, tags swing tickets and labels still on, unwashed and undamaged. The buyer pays the return postage costs. Refunds are for the price paid for the items only, if postage costs were originally paid this can not be refunded. If the customer is from a country which will require custom fees / tax duty to be paid on collection, the duties and associated fees are the responsibility of the buyer. If we post to an address which can not be delivered to (regardless of in the U.K. or outside of the U.K. even if the item was free post or paid postage) and the parcel is returned to us, we are happy to re post if the buyer provides a new shipping address and the buyer pays the additional shipping charge which will be in acordance to the amount the royal mail international or U.K. track able prices quote us. Please note if items were bought together in a discounted deal (e.g. one bag plus one sweater together at a discounted price) and you are not happy with one of the items, you must return both items in that purchase for you to have a refund or exchange.  Please return with name & address and your reason for return. Post using royal mail recorded signed for postage. To Mr Keith Huddlestone, Vision House, 119 Factory Road, Hinckley, Leicestershire, LE10 0DP.


Thank you for your interest.

Keith & Sophie :-)

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